If you are not satisfied with your purchase, you may return most items within 14 days of the date of shipment. The company will exchange items or give you a refund for the full amount of your order. All returned items must be in their original box and include packing material, manuals and all accessories. At MacMall’s discretion, a restocking fee may be charged if your product is opened or is not returned in its original condition, box or is missing packing material, manuals or any accessories. Original shipping charges are not refundable.